Help

Training Course

CS136 - Case Management for Career Support Professionals

You’re managing learner tracking across programs, cohorts, and graduation dates while driving placement outcomes and maintaining compliance. Some learners are preparing for externships, others work full-time, and several have stopped responding altogether. Case management in this environment isn’t about tracking everyone perfectly. It’s about building smart systems that help you prioritize outreach, document quickly for audits, and flag learners who may miss completion or placement goals.

This course gives you practical workflows for triaging caseloads, coordinating with faculty and employers, and using trauma-informed, strengths-based strategies to keep more learners on track to completion and career entry. By the end, you’ll have field-tested systems that improve persistence, placement rates, and compliance documentation without constant overwhelm.

Attention Administrators! Our unique Enrollment Key system allows you to provide cost-effective training for all your employees. Plan your training needs to take advantage of our volume discounts!